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Information Technology Services

For further information, ITS webpages have migrated to the ITSPortal.


Find your YUAD, Account Name, and Email Address
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Password Reset 

To change your YUAD password, this can be done via Here are the instructions:

  1. Log on to
  2. Click your initial or avatar photo in the top right hand corner
  3. Click View Account
  4. Click on the link to change their password
  5. Type your old password
  6. Type your new password, the minimum password requirements are as follows:
    • Passwords must be at least eight characters long.
    • Passwords can have a maximum of 16 characters.
    • Passwords can’t contain the user's account name or parts of the user's full name that exceed two consecutive characters.
    • Passwords must contain characters from three of the following four categories:
      • Uppercase letters (A through Z)
      • Lowercase letters (a through z)
      • Numbers (0 through 9)
      • The following non-alphabetic characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = { } | [ ] \ : " ; ' < > ? , . /
  7. Re-type your new password
  8. Type Submit
  9. Wait 10 minutes for password to be synchronized to Canvas/Inside-Track/OneCard/Active Directory/Pharos, etc

YU Email Tips 

Click here to… 

  1. Set up YU Gmail on your mobile device
  2. Use your email program to receive your YU Gmail
  3. Get Google Mail support

Reset your Password:

If you have forgotten your password, and need to have it Reset, then contact the ITS Helpdesk @ 646-592-4357 or email

Change your password:

1. Log into your YU Gmail account

2. Go to the drop down menu beside your username and select the Account link.

3. Select Security, then Change password.

4. Type in your current password and a new password twice.

Important Note: Passwords must be alpha numeric and at least 8 characters long.

YU Student Gmail Address Naming Conventions

YU Undergraduate Students

Wurzweiler School of Social Work

Azrieli Graduate School of Jewish Education and Administration

Ferkauf Graduate School of Psychology

Cardozo School of Law

Should you require assistance with using or accessing your email please contact the ITS Helpdesk @ 646-592-4357 or email

Please visit the ITS portal for further information on several ITS services such as:

  • Remote Access
  • Banner System Access
  • WiFi
  • Consultant Onboarding

Please note your YUAD credentials are required.

Information Security

Information Security serves Yeshiva University’s community to address information security issues. You may reach us at  Please email reports of computer based abuse to

Incidents involving misuse of the University's network/computer resources should immediately be reported to  For any other questions, such as how to install Windows Updates or the latest Anti-Virus definition, please contact the ITS Help Desk. 

IT Help Desk

Yeshiva University IT Help Desk service provides faculty, staff and students with an expanded 7x24x365 service for engaging Information Technology support.

If you have any questions, please call 4357 from your campus phone or 646-592- HELP or send an e-mail detailing your request at or submit a Help Desk ticket.

ITS Portal
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