Frequently Asked Questions

 

     How do I log into InsideTrack and retrieve my InsideTrack/YUAD credentials (YU Active Directory) 

How do I order a transcript?

To access the Transcript Request Form, please go to www.yu.edu/transcript. Please note we do not accept requests via the phone. If there are pending issues such as grading, graduation conferral, outside coursework, etc. it may be necessary to review your transcript beforehand to ensure aesthetical content. 

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I graduated, but I had never received my diploma.

Diplomas are sent approximately 8 to 12 weeks after the end of the term you applied for graduation. We send diplomas to the permanent address you put on your degree application; if you have not received your diploma please contact the Registrar's Office on your campus to verify your permanent address.

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I lost my diploma, how do I get a new one?

Replacement diplomas can be ordered through our official diploma vendor, the Michael Sutter Company. 

 - Order your diploma easily online. There is a $50.00 charge for each diploma replacement. You will be able to choose Standard Delivery or Express Overnight Delivery. Your Diploma will be printed and mailed within 1-2 days of your order.

 - Diploma Status - Search the status of your diploma order whether it is your new diploma or replacement diploma.

Online Diploma Service

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I'm not going to complete my degree requirements until the fall term, but I'd like to go through spring term commencement. Should I file a degree application?

Yes, but clearly mark which term you are applying for graduation and which term you will attend the ceremony.

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Will my name appear in the commencement program if I don't file an application for my degree?

No, it won't. If it is very important that your name appear, be sure to file for your degree on time.

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How do I apply for a degree?

You can pick up an application in the Registrar's Office on your campus.

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How do I get my grades?

You can get your grades by

  1. Go to https://insidetrack.yu.edu
  2. Log in with your username and password
  3. On the top header, hover over/click on “Students”
  4. Select “Graduate or Undergraduate”
  5. Navigate to Banner Self-Service
  6. Click on Student and Financial Aid
  7. Click on Student Records

You will need to enter your YU ID, which can be found at www.yu.edu/newid.

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How can I obtain an enrollment verification certificate?

You may obtain an official enrollment verification certificate from our partners at the National Student Clearinghouse at any time, free-of-charge, by

  1. Go to https://insidetrack.yu.edu
  2. Log in with your username and password
  3. On the top header, hover over/click on “Students”
  4. Select “Graduate or Undergraduate”
  5. Navigate to Banner Self-Service
  6. Click on Student and Financial Aid
  7. Click on Clearinghouse Services

Requests for other types of letters, e.g. Academic Standing or Degree Verification, must be submitted in writing. You may fax or email a request to the Registrar's Office on your campus. Be sure that your request includes your YU ID number, your name, the best number and time to reach you as well as the specific letter you are requesting. Please also let us know if you will be picking up the letter personally or if you prefer us to mail or fax it.

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How do I check the textbook information for my courses?
  1. Go to https://insidetrack.yu.edu
  2. Log in with your username and password
  3. On the top header, hover over/click on “Students”
  4. Select “Graduate or Undergraduate”
  5. Navigate to Banner Self-Service
  6. Click on Student and Financial Aid
  7. Click on Registration
  8. Click on Look Up Classes
  9. Select Term
  10. Select (at least) a subject AND Course Level
  11. Click highlighted CRN # of desired class
  12. If the instructor has noted what materials/textbooks are required click “Syllabus Available”. If the “Syllabus Available” link does not appear, the instructor has not yet indicated the required materials/textbooks.

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How do I determine my class status and check if I have a hold?
  1. Go to https://insidetrack.yu.edu
  2. Log in with your username and password
  3. On the top header, hover over/click on “Students”
  4. Select “Undergraduate”
  5. Navigate to Banner Self-Service
  6. Click on Student and Financial Aid
  7. Click on Registration
  8. Click on Registration Status
  9. Select the semester from the drop down menu
  10. Click on Submit

You should review the information on the top of the screen to confirm if you are permitted to register and what is your class status.

Under Curriculum Information be sure to confirm that you are properly coded for your degree program (e.g., Sy Syms, Yeshiva College) as well as the correct Torah Studies program for men.

If you have a hold, to determine the nature of your hold: click on “View Holds” at the bottom of the page. If you have a financial hold, you must contact the Office of Student Finance (accounts@yu.edu or 212-960-5269) in advance of your registration time.

If you have an alcohol-wise hold, you must contact Dr. Nissel (drnissel@yu.edu) in advance of your registration time. You will not be able to register if there are any holds on your account.

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     How do I log into InsideTrack and retrieve my InsideTrack/YUAD credentials (YU Active Directory) 

By using this guide, you will learn how to:

  • Log into InsideTrack
  • Retrieve your InsideTrack/YUAD credentials (YU Active Directory)
  • Retrieve your YUAD password
  • Retrieve your YU Student ID number

How do I? Log into InsideTrack

If you know your Username and Password, you can log into InsideTrack directly:

If you do not know your Username and password, you can find help here:

 

  • Step 3: Click Here to Find your YUAD, Account Name and Email address
  • Step 4: Enter your Last Name and Social Security # (or Banner ID, if you do not have a Social Security #)
  • Step 5: Keep a record of your credentials in a safe place.  The results you get on this page will tell you:
     
    • Your YUAD
    • Your YU Email address
    • Your YUAD default password
    • Your Banner ID (Banner password is same as YUAD password)


What if I need more help?

Please contact the YU HelpDesk by one of these methods:

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