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Information Technology Services

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Contact Us

ITS Helpdesk 

Within YU: #6123 (pound, six, one, two, three) | Outside YU: 212.960.5294
helpdesk@yu.edu and to open a ticket online: ITS Help (if you’ve never opened a ticket online, click here ITS Help Guide)

ITS Student Support 

Academic Computing
Wilf: 212.960.5438 | Beren: 212.340.7772 | Resnick (Einstein): 718.430.2331
labhelp@yu.edu (Wilf and Beren) | classroomsupport@einstein.yu.edu (Einstein)

ITS Residential Support 

Wilf and Beren (Manhattan): resnet@yu.edu | Resnick (Einstein): resadm@einstein.yu.edu  


Office of the Chief Information Officer 

Wilf Campus, Belfer Hall 613 

 

Operational Support

Provides direct support and assistance to members of the academic and administrative community of Yeshiva University, on the Wilf, Beren, Brookdale, and Resnick campuses.

Franklin Davis
Director
fdavis@yu.edu  

Lou Papas
Manager, Academic Computing Support
papas@yu.edu

Academic Computing at Wilf, Belfer Hall 1315
Phone: 212.960.5438

Academic Computing at Einstein, Belfer B10A
Phone: 718.430.2331

Academic Computing at Beren, 251 Lexington Avenue
Phone: 212.340.7722  

Enterprise Systems

Enterprise Systems supports the acquisition, development, implementation and operation of software solutions for the University and supports the computer structure necessary to operate these solutions.

Located: Wilf Campus, Belfer Hall 6th Floor

Suzett Soler-Mcdine
Director
ssoler@yu.edu    

Network Operations

Provides the University with the communication, computation, and storage infrastructure to meet the research, educational, and clinical needs.

Located: Wilf Campus, Belfer Hall 6th floor | Resnick (Einstein), Van Etten 3rd floor

Larry Simmons
Director
larry.simmons@einstein.yu.edu   

Technology Planning

Provides leadership and best practices to envision, request, approve, plan and execute programs and projects that benefit the University.

Located: Wilf Campus, Belfer Hall 6th Floor | Resnick (Einstein), Van Etten 316

John (Jay) Savage, PhD
Director
Telecommunications

Telecom manages the University's Manhattan campuses telecommunications network.

Located: Wilf Campus, Belfer Hall 6th floor

Otto Carmelo
Director
otto.carmelo@yu.edu 

Information Security

Jorge Warman
Information Security Manager
jorge.warman@yu.edu