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For System Access, Technical Issues and/or Functional Related Inquiries

Online: Open a support ticket online using your YUAD log in credentials.
If you’ve never opened a ticket online, read ITS Help Guide (PDF).


Phone: #6123 (internal) or 212-960-5294 (external) and press 3 for Banner support

For Training-Related Inquiries

Andrew Flatgard
HR Technology Trainer
Phone: 718.430.2075

Natasha Reid
Assistant Director, Talent Development
Phone: 718.430.3348