Plant Operations
Plant Operations is responsible for the proper operation and maintenance of the mechanical systems which provide heat, ventilation and air conditioning (HVAC). The staff includes licensed engineers, operating mechanics, and other craftsmen. Plant Operations is also responsible for the coordination and supervision of independent contractors who perform related work for the University.
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Requests for special services, other than for emergencies, must be submitted on a Request for Services Form to the Department of Facilities Management. (Available on this site.) This form should be as clear and precise as possible, listing all pertinent information, and be signed by an authorized individual. The requesting department will be notified regarding the action to be taken upon their request, with an estimated completion date.
Requests for special services should be submitted at least seven (7) working days before they are needed. Major work will require a longer lead time as will work requiring the ordering of special equipment. All work will be undertaken as funds and staff permit.
Charges for normal routine repairs and services are included in the annual institutional support, space costs and related "overhead" costs allocated each year for the budget purposes on the basis of a formula which, among other factors, includes the square footage used by the department. There is an additional charge for special requests and services. Such costs are determined by the price of supplies and materials used to complete the request and hourly charges for the labor involved, including supervision. Premium charges will apply for requests that are not submitted seven days in advance and where overtime is involved.
Special requests that are estimated to have costs in excess of $500.00 must be approved by the budget office before they are submitted to Plant Operations. Such approval must be noted on the Request for Service Form.
Plant Operations engineers are on duty Monday-Friday, 6:00AM - 11:00PM, and Saturday and Sunday, 6:30AM - 11:00PM. Mechanical equipment is monitored and maintained on a routine basis. Work schedules do change depending on seasonal needs (i.e. during the heating season, the Plant Operations engineers are on duty Monday - Sunday, 6:00AM - 1:30AM). In addition, the Associate Director and Assistant Director are on call 24 hours a day and can be contacted at the number listed below. Workers are brought in as necessary when emergency conditions exist.
Telephone requests for service should be made to report emergencies such as equipment failures or other situations that could endanger faculty, students and staff, adversely effect University operations or damage property.
Please call 212-960-5206 during regular office hours: Monday - Thursday, 9:00AM - 5:30PM, and Friday, 9:00AM - 2:30PM. Please provide details as to the building, room number and campus.
Outside of regular working hours, or when the Plant Operations Office cannot be reached, please call the Department of Security and Safety emergency phone (212-960-5200), which is manned 24 hours a day, 7 days a week. When reporting an emergency to the Department of Security and Safety, ask to be connected to the on-duty Security Supervisor, and explain the exact nature of the emergency. Please include the building, room number, and Campus. You must leave your name and a phone number where a Plant Operations employee can contact you.