General Support Details

ITS/Academic Computing provides a stable and reliable environment for academic instructional programs and administrative departments in multimedia enhanced rooms. This support is limited to computer-related multimedia events or video conferencing.

General Support Provided 

• Support media equipment in multimedia enhanced rooms: this includes regular diagnostic checks and maintenance routines when the rooms are not in use. 
• Provide any necessary setup of media consoles in multimedia enhanced rooms: this means connecting cables and equipment, booting up the power, and confirmation of the operational integrity of the console and projector.
• Open/close multimedia consoles in multimedia enhanced rooms for immediate use by professors. If there is an unscheduled need for this service or any emergency situation, there is a special Multimedia Hotline for each campus: Wilf (917) 670-1311; Beren(917) 670-1312, Cardozo (212) 790-0220, Einstein (646) 678-052
• Provide emergency on-site service. This too will be expedited by faculty calling the Multimedia Hotline. 
• Instruct faculty in operation of multimedia consoles and carts. This can be arranged by contacting Academic Computing at its regular numbers. Should the demand be substantial, training sessions will be scheduled. 
• Set up cordless microphones in classrooms with transmitters installed (BH 218, BH 430; 215 Lexington Ave. 208, 312 and 12th floor; 245 Lexington Ave. 101, 102, Koch) 
•  Provide access to and limited support for one TV/VCR cart (Wilf Campus). Please reserve at least a week in advance by calling x 438, or coming to BH 1315. You can then pick up the cart prior to class.

Additional support related to Beren multimedia usage: 

•  Assistance for multimedia events in the Cultural Center. 
•  Assistance for multimedia events in the Bistro. 
•  Support Video-conference in 245 Lexington Ave. Room 306.
•  Support Video-conference in 215 Lexington Ave. 12th floor conference room.

Areas not supported:

• Academic and administrative departments' multimedia equipment. 
•  Faculty multimedia equipment assigned to them by their college or school. 
•    Non-computer connected multimedia equipment. (Except that which is installed in multimedia enhanced rooms consoles or carts (VCRs, TVs, movie projectors, overhead projectors, sound systems, and the like.)
•  We are unable to provide production assistance with the creation and maintenance of PowerPoint slideshows, or continuous on-site technical support for videotape showing, etc. However, we will be happy to give pointers about PowerPoint and instruction about the use of the VCR and projector.

Multimedia enhanced classrooms include:

Wilf Campus

Belfer Hall:

C05D, C05E, C30A, BH 2nd floor, BH 303, BH 307, BH 411, BH 430, BH 515, BH 516, BH 8th floor, BH 921, BH 1415, BH 1417

Furst Hall:

2nd and 3rd and 5th floors.

Glueck Center:

3rd, 4th, and 5th floor classrooms and lecture halls, multimedia conference rooms, room 623, and the Biet Midrash.

Beren Campus:

215 Lexington Ave:

Levy Lobby,208, 209, 210,312, 313, 314, 714, 717, 718, 719, 809 and 810.

245 Lexington Ave:

101, 102, Koch, 301, 306, 401, 406, 418, 501, 518, 601, 606, 607, 618,718, 806, 815, 818, 819, 906, 918, 919, 1015, 1019.

Procedures and Phone Numbers

Please let us know as soon as possible, as elaborated below, if you will require this support in the next semester. We need to be informed as early as feasible in the planning process, so we can assist and advise before commitments are made by the Registrar. Note that faculty considering use of multimedia services should request rooms with the appropriate equipment.

You should make reservations with Academic Computing for the regular setup of equipment before the start of the semester. This is particularly important because many times several requests fall at the same time and staff must be appropriately scheduled.

Additionally, if you have only a special session with a multimedia requirement, please let us know at least a week in advance.

In either case, complete our online multimedia request form for the best support on your campus.  Resnick | Manhattan 

Information pertaining to multimedia support at Resnick can be found here:

Multimedia capability by room 

Instructions on operation of the multimedia equipment 

Multimedia Contact Information
Campus	Office Location	Email	Office Phone	Emergency Contact Phone
Wilf	Belfer Hall 1315	multimedia@yu.edu	212 960 5438	(917) 670-1311
Beren	251 Lexington Avenue, Apartment 1	multimedia@yu.edu	212 340 7772	(917) 670-1312
Cardozo	Law Library	lawref@yu.edu	212 790 0220	(212) 790-0220.
Resnick	Belfer Educational Center B10	multimedia@einstein.yu.edu	718 430 2331	(646) 678-0525