ITS Helpdesk
Within YU: #6123 (pound, six, one, two, three) | Outside YU: 212.960.5294
helpdesk@yu.edu and to open a ticket online: ITS Help (if you’ve never opened a ticket online, click here ITS Help Guide)
ITS Student Support
Academic Computing
Wilf: 212.960.5438 | Beren: 212.340.7772 | Resnick (Einstein): 718.430.2331
labhelp@yu.edu (Wilf and Beren) | classroomsupport@einstein.yu.edu (Einstein)
ITS Residential Support
Wilf and Beren (Manhattan): resnet@yu.edu | Resnick (Einstein): resadm@einstein.yu.edu
Office of the Chief Information Officer | Academic Services |
Central and Administrative Systems | Technology and Network Security | Project Management Office | Telecommunications
Office of the Chief Information Officer
Wilf Campus, Belfer Hall 609
Fax: 212.960.5441
Resnick Campus, Belfer Educational Center 112
Fax: 718.430.2920
Marc E. Milstein
Vice President for Information Technology & CIO
212.568.7190 | 718.430.3172
marc.milstein@einstein.yu.edu
Cinthya Cintron
Administrator, Associate to Marc Milstein
718.430.3561
cinthya.cintron@einstein.yu.edu
Christina Ojar
Budget Analyst
718.430.3502
christina.ojar@einstein.yu.edu
David Graves
Process Architect (BPM)
718.839.7494
david.graves@einstein.yu.edu
Academic Services
Academic Services provides direct support and assistance to members of the academic and administrative community of Yeshiva University, on the Wilf, Beren, Brookdale, and Resnick campuses.
John (Jay) Savage
Director
646.592.4092
jsavage1@yu.edu
Franklin Davis
Manager, Helpdesk Support
212.568.7354
fdavis@yu.edu
Lou Papas
Manager, Academic Computing Support
646.592.4246
papas@yu.edu
Academic Computing at Wilf, Belfer Hall 1315
Phone: 212.960.5438
Academic Computing at Einstein, Belfer B10A
Phone: 718.430.2331
Academic Computing at Beren, 251 Lexington Avenue
Phone: 212.340.7722
Central and Administrative Systems
CAS supports the acquisition, development, implementation and operation of software solutions for the University and supports the computer structure necessary to operate these solutions.
Located: Wilf Campus, Belfer Hall 6th Floor
John Fcasni
Director
646.592.4093
fcasni@yu.edu
Haim Wiesenfeld
Senior Manager
646.592.4221
hwisnfld@yu.edu
Brian Shanblatt
Technical Manager, Systems & Programming
646.592.4232
bshan@yu.edu
Paul Zellermaier
Functional Manager, Systems and Programming
646.592.4228
pzellerm@yu.edu
Jeff Brown
Manager, Exchange & Server Support
646.592.4242
Jbrown3@yu.edu
Straddie Briggins
Executive Secretary
646.592.4097
briggins@yu.edu
Technology and Network Security
TNS provides the University with the communication, computation, and storage infrastructure to meet the research, educational, and clinical needs.
Located: Wilf Campus, Belfer Hall 6th floor | Resnick (Einstein), Van Etten 3rd floor
Sean Cottman
Director
646.592.4094
cottman@yu.edu
Larry Simmons
Network Architect
718.839.7474
larry.simmons@einstein.yu.edu
Mani Akella
Manager, Engineering & Technology Risk
718.839.7499
mani.akella@einstein.yu.edu
Ian Lazerwitz
Manager, Information Security
646.592.4224
lazerwit@yu.edu
ResNet questions and problems should be sent via e-mail to resadm@aecom.yu.edu. The College has an agreement with Clue Enterprises to give technical assistance with student computers at no charge. Contact Clue directly at 914-961-2175, you may leave a message for Vinny Glazewski.
Project Management Office
The PMO provides leadership and best practices to envision, request, approve, plan and execute programs and projects that benefit the University.
Located: Wilf Campus, Belfer Hall 1013 | Resnick (Einstein), Van Etten 3rd floor
David Etherton
Director
646.592.4220
etherton@yu.edu
Jerry Bucknoff
Senior Project Manager
646.592.4226
bucknoff@yu.edu
Vijay Subrahmaniam
Senior Project Manager
718.839.7492
vijay.subrahmaniam@einstein.yu.edu
Telecommunications
Manages the University's Manhattan campuses telecommunications network.
Located: Wilf Campus, Belfer Hall 6th floor
Otto Carmelo
Director
212.568.7168
otto.carmelo@yu.edu