Settings Tab Overview I

Forwarding & POP/IMAP: 

How do I forward my mail to another email account automatically?Gmail lets you automatically forward incoming mail to another address, if you'd like.

Here's how to forward messages automatically:

  1. Sign in to Gmail.
  2. Click Settings at the top of any Gmail page, and open the Forwarding and POP/IMAP tab.
  3. Enter the email address to which you'd like your messages forwarded.
  4. Select the action you'd like your messages to take from the drop-down menu. You can choose to keep Gmail's copy of the message in your inbox, or you can send it automatically to All Mail or Trash.
  5. Click Save Changes.

You also can set up filters to forward messages that meet specific criteria. You can create 20 filters that forward to other addresses. You can maximize your filtered forwarding by combining filters that send to the same address.

How are POP and auto-forwarding different?The Gmail Team is committed to making sure you always can access your mail. That's why we're offering POP access and auto-forwarding. Both features are free for all Gmail users and we have no plans to charge for them in the future.

POP, or Post Office Protocol, lets you download messages from Gmail's servers onto your computer so you can access your mail with a program like Microsoft Outlook Express or Netscape Mail, even when you aren't connected to the Internet. Learn more. 

With auto-forwarding, you can redirect some or all of your messages to another email address, automatically. Auto-forwarding is different from POP access because you need to sign in to another email address to access the Gmail messages you've redirected. Learn more. 

Links or buttons aren't workingIf you're having trouble with links and buttons in Gmail (e.g. the Send button doesn't work, you're unable to open messages when you click on them, your settings won't save, or you can't sign out), there may be a conflict with software on your computer, a browser cache that needs to be cleared, or a temporary problem on the Gmail server.

This page is designed to walk you through all of our troubleshooting information in an orderly fashion. At each step, we'll provide instructions or further questions to help narrow down the issue you're facing. Following the instructions exactly will help ensure the best results.

Internet security, firewall and anti-virus applications can prevent Gmail from working correctly.

Note: Please check any security applications you have installed and consult their available help for further instructions.

My radio buttons don't appear selectedAlthough the radio button next to your selected option may not stay selected, Gmail displays the status next to 'POP Status:.' When you enable POP, your settings display 'POP Status: POP is enabled.'

If your POP settings are turned off, the status will indicate that POP is disabled.